How we work, from enquiry to delivery
We work in clear stages, so you always know where your request stands and what we need from you.
Enquiry
You contact us by phone, WhatsApp or email. We learn about your situation and the service you need.
At this stage a short description is enough: type of business, the service, the financial period and any upcoming statutory deadline.
Initial review
We ask for the basic information and identify what is needed to do the work.
We may ask for a trial balance or a sample of records to estimate the workload accurately.
Written proposal
We send the scope of work, deliverables, timeline and cost before you commit to anything.
Work starts only after you approve the proposal.
Execution
We work on your data and contact you when we need a document or a clarification.
Where possible, we group our questions into one list so we do not interrupt your work with scattered requests.
Delivery and explanation
We hand over the deliverables and explain the results, the next steps and upcoming deadlines.
We make clear what must be submitted, to which authority, and by what date.
What we usually need from you
- A short description of your activity and type of business
- The financial period concerned
- Accounting records or bank statements, depending on the service
- Any correspondence or notices from government authorities
- A contact person to answer our questions
Frequently asked questions
Do I pay before receiving the proposal?
No. The initial review is used to prepare a clear proposal, and work starts only after you approve the written proposal.
How do I send documents?
We agree with you on a suitable method after you accept the proposal. Do not send sensitive documents through the website form.
What if a statutory deadline is close?
Mention the deadline when you first contact us. After the initial review, we will tell you whether the work can be done before it and what that requires.
Ready to start?
Send the details of your request, and we will get back to you with specific questions or a written proposal.